Delete Your Account
You can delete your ACENji account and its data yourself, from the web, without contacting us and without installing the app.
Delete your account from the dashboard
- Sign in at acenji.com/srv/login.
- Go to My Profile in the dashboard.
- Scroll to the deletion section and choose Delete Account (if you are the account owner) or Leave Company (if you are a team member).
- Confirm by typing your account email address. This is deliberate — the action cannot be undone from the interface.
What gets deleted
| If you are | What happens |
|---|---|
| The account owner | Your account and your company are deleted, along with the projects, apps, and the records collected through them. |
| A team member | Your own account is deleted and you are removed from the company team. The company's data is not affected, because it belongs to the company rather than to you. |
We may retain a limited amount of information where the law requires it — for example billing and tax records associated with past payments — and backups are rotated out on their normal schedule rather than being edited retroactively.
Export your data first
Deletion is permanent, so export anything you want to keep beforehand. In My Profile you can download your personal information — name, email, and activity — as a JSON file.
Request deletion by email
If you cannot sign in, email infonull@acenjinull.com from the address on the account and ask us to delete it. We may need to verify that you own the address before we act.
Data in the apps you built
For apps you created with ACENji, your company is the data controller and ACENji is the processor. If someone who used one of your apps asks you to delete their information, you can remove it from that project — and your company remains responsible for responding to that request. See our Privacy Policy for the full picture.