Streamline Operations and Improve Patient Care:
The healthcare industry faces a unique set of challenges when it comes to managing operations and inventory. Hospitals must maintain essential medical supplies in stock, and perform routine maintenance on equipment on schedule. The ACENji NoCode platform offers a solution to this challenge through its “Automatic Shopping and Maintenance Assistant” feature.
We had the opportunity to work with a hospital that was looking to improve their inventory management and maintenance processes. Upon process analysis, we identified implementing the “Automatic Shopping and Maintenance Assistant” crucial for goals.
The hospital encountered challenges with inventory management, including transparency, delivery preparation, and proof of maintenance. Hospital staff were dissatisfied due to these challenges, which impacted patient care negatively.
To address these issues, we introduced the hospital to the ACENji NoCode platform and its “Automatic Shopping and Maintenance Assistant” feature. The hospital created a custom app using the platform’s inventory workflow and quote engines. It gave staff real-time visibility into inventory levels and maintenance schedules of medical supplies and equipment. This facilitated a more efficient and effective inventory management and maintenance process, as staff had visibility and communication with the hospital’s inventory and maintenance teams.
The creation of custom workflows using the platform streamlined the inventory management and maintenance processes. For example, the hospital was able to automate the preparation of deliveries, so staff knew exactly what they needed to bring with them on their route.
The hospital used the custom workflows created on the ACENji NoCode platform to streamline the inventory management and maintenance processes in several ways.
1. Automating the preparation of deliveries: The hospital was able to create a custom workflow that automatically generated a checklist of items that needed to be loaded onto each delivery vehicle based on the destination and the items being delivered. This eliminated the need for manual preparation and ensured that staff had all the necessary items for each delivery.
2. Streamlining the inventory management: The platform’s inventory tracking feature was integrated with the custom workflows, which enabled the hospital to optimize the inventory management process. This helped to reduce downtime caused by stockouts and improve the overall efficiency of the inventory management process.
3. Capture of proof of maintenance: The custom workflows also allowed for the capture of digital proof of maintenance, such as signatures and photos, which were automatically stored in the system and linked to the corresponding equipment. The hospital tracked maintenance schedules and ensured proper equipment maintenance. It improved patient care by keeping equipment in optimal working condition.
4. Post-delivery interactions: The platform allows for the creation of workflows that automate post-delivery interactions such as follow-up, feedback collection, and complaints management, which allows for quick resolution of issues and increased customer satisfaction.
The ACENji NoCode platform streamlined inventory management and maintenance through automation and process optimization. It automated delivery preparation, optimized inventory management, captured proof of maintenance, and managed post-delivery interactions. The hospital’s inventory management and maintenance process improved with better efficiency, revenue, and timely care to patients.